CAREERS AT TBOTW

Our Commitment to Equal Employment Opportunity

The Bridge Over Troubled Waters, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, creed, religion, gender, sexual orientation, national origin, age, disability, pregnancy, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

No Phone Calls Please

Once resumes are received, applicants of interest will be notified via phone. If you do not specify which position you are applying for, your resume will not be considered. It is not necessary to complete an application unless you have been notified to do so. There is no harm in submitting this with your resume but do know that it will not be viewed unless you are contacted for an interview.

Email Submission Only

Letters of interest and resumes accepted via E-mail ONLY! Please submit these documents to HR@tbotw.org.

Our Current Career Opportunities

The Bridge operates under a 36-hour work week for full-time employees.

Letters of interest and resumes must be submitted via E-mail ONLY to HR@tbotw.org when you click the "Apply Now" button inside the job position description.
NOTE: We only accept resumes for OPEN POSITIONS.

Bilingual Children's Advocate

Bilingual Children’s Advocate                             

  • Full Time/Non-Exempt: 36-hours a week
  • Schedule: Tuesday through Saturday, 8:30 a.m. to 6:30 p.m.
  • $37,440 annually

Description

The Bridge is seeking a Children’s Advocate who works to provide individual and group services to youth survivors of domestic/sexual violence and child abuse, through a trauma informed approach. The Children’s Advocate works in partnership with the family to ensure a comprehensive, timely response to develop a supportive service plan that addresses the youth’s safety, survival, and developmental needs. The children’s advocate also works in collaboration with the Casework team, Parent Educator team, Therapist team, and outside agencies to provide efficient services to the families in the Residential Shelter and Permanent Supportive Housing programs.

The Children’s Advocate plans and facilitate educational and recreational groups, activities and event for youth and families. Develop a supportive service plan utilizing a Strengths, Needs and Trauma Exposure Assessment tool that assesses the youth’s safety, social, emotional, physical development, and medical needs.

The Children’s Advocate supports and assists in the early childhood environment by role modeling intervention techniques that enhance the social and emotional development and behaviors in the environment.  Prepares and orientates children and families to the agency’s programs by providing information regarding the impact of the domestic violence, minimizing psychological trauma, and encouraging developing structural routines.

Maintains professional and technical knowledge by attending educational workshops on Understanding Trauma, ACE’s, Child Abuse & Neglect, Mental Health 101, legal advocacy, and program development; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; and participating in professional societies. Acts as liaison between school district and families to ensure district compliance with the McKinney-Vento Act, providing educational advocacy regarding 504 plans, ARD meeting, special education services and addressing behavioral concerns.

Provides supportive services to youth within our program by conducting ongoing individual sessions addressing the impact of trauma exposure, through psycho-educational programming, safety planning and developing healthy coping skills. Provides crisis intervention services by supporting our 24-hour hotline and being available on a rotating basis to provide on-site advocacy at local hospitals on a 24-hour basis.

Required Skills & Qualifications

  • Minimum of one (1) year demonstrated experience in education, childcare, or case management.
  • Bilingual Spanish/English required.
  • Basic understanding of childhood development.
  • Must be able to work flexible schedule; primarily Sunday through Thursday or Tuesday through Saturday, with occasional evening and weekend hours as needed to meet program needs.
  • Knowledge of the dynamics of domestic/sexual violence and the impact on children of all ages.
  • Good communication skills; both verbal and written.
  • Ability to quickly establish rapport and communicate effectively with diverse populations.
  • Ability to document in a clear and concise manner.

Preferred, but not required

 Associate’s /Bachelor’s degree in Child Development, Education (Early Childhood), Public Administration, Social Work, or other fields related to psychological and social development or equivalent experience, highly desired.

  • High School/GED and a minimum of three (3) years’ experience providing child advocacy, preferred.

Other Requirements

  • Must pass criminal background investigation check
  • Must pass drug screen
  • Must provide and maintain current TX Driver’s License
  • Must provide and maintain clean driving record and annually update driving record
  • Must provide and maintain current auto liability insurance
  • Must be authorized to work in the U.S
  • Must be able to lift/carry (40) lbs, and ascend/descend stairs in emergency shelter setting.
Apply Now

Bilingual Therapist

Bilingual Therapist

  • Full Time/Non-Exempt: 36-hours a week
  • Schedule: Must be able to work flexible schedule; primarily Monday through Friday, with occasional weekend hours, as required by program needs.
  • $48,000 annually

Description

The Bridge is seeking a Bilingual Therapist at The Bridge Over Troubled Waters, Inc. (TBOTW) who is responsible for providing therapeutic intervention for survivors of domestic violence, dating violence, sexual assault, human trafficking, and stalking.  The Bilingual Therapist will develop an interdisciplinary therapeutic plan to assist in crisis resolution by conducting initial assessment with clients impacted by domestic violence and/or sexual assault. They will evaluate family goals toward self-sufficiency by conducting on-going assessments and family/individual counseling and provide appropriate therapeutic approaches towards recovery to survivors of domestic violence and sexual assault.

The Bilingual Therapist will maintain professional and technical knowledge by attending educational workshops; reviewing professional publications on mental health; establishing personal networks; benchmarking latest psychological practices; participating in professional societies. Will provide psychoeducation services in an individual group therapy setting. Provide legal advocacy as necessary by accompanying clients to court hearings, testifying as an expert witness, and debriefing clients after court appearances.

Answer 24-hour crisis hotline to provide crisis intervention to callers, as well as information and referrals to callers in need of services outside scope of agency’s programs as needed. Provide crisis intervention services by being on call 24 hours on a rotating basis to provide on-site advocacy at local hospitals and cooperating with local law enforcement as needed. Contribute to overall Bridge mission by assisting with awareness events and community projects as requested and accomplishing related results as needed.

Required Skills & Qualifications

  • Master’s Degree in Social Work, Psychology, Counseling or related Human Sciences Degree.
  • Must be a licensed counselor in the State of Texas – LMFT, LPC, LCSW; License must be in good standing.
  • Bilingual English/Spanish – required.
  • Minimum of one (1) year experience working with at-risk population.
  • Knowledge of the dynamics of domestic/sexual violence and the impact on victims.
  • Knowledge of community and legal resources to assist survivors of domestic/sexual violence and homelessness, as well as legislation applicable to the education of children.
  • Ability to effectively communicate with diverse populations.
  • Demonstrated ability to handle crisis situations and implement a plan of action with no supervision.
  • Must possess self-management skills by setting limits and boundaries as indicated by ability to set professional limit on role separate from clients.
  • Must possess interpersonal competencies by demonstrating the ability to understand the perspectives and feelings of others; and the ability to interpret non-verbal messages.
  • Demonstrated ability to facilitate support groups and adapt to change in a productive manner.
  • Excellent communication skills; both verbal and written.

 Other Requirements

  • Must pass criminal background investigation check
  • Must pass drug screen
  • Must provide and maintain current TX Driver’s License
  • Must provide and maintain clean driving record and annually update driving record
  • Must provide and maintain current auto liability insurance
  • Must be authorized to work in the U.S
  • Must be able to lift/carry (40) lbs, and ascend/descend stairs in emergency shelter setting.
Apply Now

Childcare Teacher (Early Childhood Educator)

Childcare Teacher (Early Childhood Educator) – multiple                     

  • Full Time/Non-Exempt: 36-hours a week
  • Schedule: Monday thru Friday 8:30am to 6:30pm and a Saturday every quarter for Bright Beginnings Training
  • $31,200 annually

Description

The Bridge is seeking for an Early Childhood Educator who will provide trauma informed services to youth ages 6 weeks to 12 years with developmental delays for survivors of domestic/sexual violence and homelessness. The Early Childhood Educator utilizes a hands-on, child led engaging environment to enhance and promote developmental skills in both the classroom and outdoor environments. Develop, implement, and monitor long-term investigations to increase physical, cognitive, emotional, and social development delays for children exposed to trauma. Complete all required documentation daily to remain in compliance with our agency, NAEYC, DFPS Childcare Licensing, Bright Beginnings & Collaborative for Children.

Transport children as needed to fieldtrips and other childcare related activities. Assist children with daily activities and age-appropriate life skills. Ensure that the environment meets NAEYC’s sanitation and safety requirements, by utilizing daily opening/closing and classroom checklist, in addition to completing daily chores. Adhere to and maintain the center’s status as a Bright Beginnings Stellar Center by: (a) actively embracing and modeling the program philosophy of a pedagogical leader utilizing the Reggio Emilia approach, children, and parents; and (b) ensuring compliance and implementation of all program requirements for ongoing education/training for staff; for example: Annual SIDS, Civil Rights, Child Abuse and Neglect, HHSC webinars, Mental Health 101 and Understanding Trauma training, etc.

Responsible for maintaining CACFP requirements, such as daily meal counts, and infant meal production forms, meal preparation and serving to ensure compliance. Ensure optimal coverage is provided (ratio of staff to children) to maintain compliance with accreditation and licensing requirements. Keep abreast of developmentally appropriate practices and childcare standards and implement as appropriate.

Required Skills & Qualifications

  • Must be at least 18 years of age, in accordance with Childcare Licensing requirements.
  • If applicable, bilingual Spanish/English required.
  • Ability to effectively communicate with diverse populations and people with mental disabilities. Ability to prepare written professional documentation using appropriate grammar.
  • Demonstrated ability to handle crisis situations and implement a plan of action with no supervision.
  • Demonstrated ability to comprehend the impact of circumstances/environment on the children and the ability to provide children with support and appropriate attention. For example: Supervise by sight and sound at all times.
  • Demonstrated skill in classroom control and discipline as indicated by ability to set rules/let children know what is expected, orient attention away from inappropriate behavior and show approval/ reinforce appropriate behavior.
  • Demonstrated program management proficiency, as indicated by ability to provide detailed team planning for consistency/coordination and provide feedback/ instruction to teachers on a consistent basis.
  • Possess self-management skills by setting limits and boundaries as indicated by ability to set professional limit on role separate from parents and provide full information so parents can make decisions in the best interest of the child(ren).
  • Possess interpersonal competencies by demonstrating the ability to understand the perspectives and feelings of others; and the ability to interpret non-verbal messages.
  • Demonstrated ability to facilitate support groups that are age-appropriate.
  • Ability to identify professional boundaries and adhere to Social Work Code of Ethics.

Preferred Skills & Qualifications

  • High School Diploma or GED, preferred.
  • Child Development Associate (CDA), highly desired.
  • Knowledge of the dynamics of sexual/ domestic violence and the impact on survivors; specifically, infants, toddlers, preschoolers, and school-agers; preferred, not required, but willingness to learn essential.
  • Knowledge of community and legal resources to assist survivors of domestic/sexual violence, and homelessness, as well as legislation applicable to the education of children; preferred not required.

Other Requirements

  • Must pass criminal background investigation check
  • Must pass drug screen
  • Must provide and maintain current TX Driver’s License
  • Must provide and maintain clean driving record and annually update driving record
  • Must provide and maintain current auto liability insurance
  • Must be authorized to work in the U.S
  • Must be able to lift/carry (40) lbs, and ascend/descend stairs in emergency shelter setting.
Apply Now

Children's Advocate

Children’s Advocate                             

  • Full Time/Non-Exempt: 36-hours a week
  • Schedule: Tuesday through Saturday, 8:30 a.m. to 6:30 p.m.
  • $37,440 annually

Description

The Bridge is seeking a Children’s Advocate who works to provide individual and group services to youth survivors of domestic/sexual violence and child abuse, through a trauma informed approach. The Children’s Advocate works in partnership with the family to ensure a comprehensive, timely response to develop a supportive service plan that addresses the youth’s safety, survival, and developmental needs. The children’s advocate also works in collaboration with the Casework team, Parent Educator team, Therapist team, and outside agencies to provide efficient services to the families in the Residential Shelter and Permanent Supportive Housing programs.

The Children’s Advocate plans and facilitate educational and recreational groups, activities and event for youth and families. Develop a supportive service plan utilizing a Strengths, Needs and Trauma Exposure Assessment tool that assesses the youth’s safety, social, emotional, physical development, and medical needs.

The Children’s Advocate supports and assists in the early childhood environment by role modeling intervention techniques that enhance the social and emotional development and behaviors in the environment.  Prepares and orientates children and families to the agency’s programs by providing information regarding the impact of the domestic violence, minimizing psychological trauma, and encouraging developing structural routines.

Maintains professional and technical knowledge by attending educational workshops on Understanding Trauma, ACE’s, Child Abuse & Neglect, Mental Health 101, legal advocacy, and program development; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; and participating in professional societies. Acts as liaison between school district and families to ensure district compliance with the McKinney-Vento Act, providing educational advocacy regarding 504 plans, ARD meeting, special education services and addressing behavioral concerns.

Provides supportive services to youth within our program by conducting ongoing individual sessions addressing the impact of trauma exposure, through psycho-educational programming, safety planning and developing healthy coping skills. Provides crisis intervention services by supporting our 24-hour hotline and being available on a rotating basis to provide on-site advocacy at local hospitals on a 24-hour basis.

Required Skills & Qualifications

  • Minimum of one (1) year demonstrated experience in education, childcare, or case management.
  • If applicable, bilingual Spanish/English required.
  • Must be able to work flexible schedule; primarily Sunday through Thursday or Tuesday through Saturday, with occasional evening and weekend hours as needed to meet program needs.
  • Basic understanding of childhood development.
  • Must be able to work flexible schedule; primarily Sunday through Thursday or Tuesday through Saturday, with occasional evening and weekend hours as needed to meet program needs.
  • Knowledge of the dynamics of domestic/sexual violence and the impact on children of all ages.
  • Good communication skills; both verbal and written.
  • Ability to quickly establish rapport and communicate effectively with diverse populations.
  • Ability to document in a clear and concise manner.

Preferred, but not required

  • Associate’s /Bachelor’s degree in Child Development, Education (Early Childhood), Public Administration, Social Work, or other fields related to psychological and social development or equivalent experience, highly desired.
  • High School/GED and a minimum of three (3) years’ experience providing child advocacy, preferred.

Other Requirements

  • Must pass criminal background investigation check
  • Must pass drug screen
  • Must provide and maintain current TX Driver’s License
  • Must provide and maintain clean driving record and annually update driving record
  • Must provide and maintain current auto liability insurance
  • Must be authorized to work in the U.S
  • Must be able to lift/carry (40) lbs, and ascend/descend stairs in emergency shelter setting.
Apply Now

Cook

Cook

  • Full Time/Non-Exempt
  • Schedule: Flexible schedule Sunday through Thursday; subject to change to meet program needs.
  • $33,696 annually

Description

The Bridge is seeking a Cook responsible for planning and preparing economical and healthy meals for residents of a 100-bed shelter for survivors of domestic/sexual violence and homelessness in compliance with USDA Child & Adult Care Food Program (CACFP) grant and other regulatory agency requirements

  1. Prepares meals and snacks for all adult and child shelter residents and children enrolled in onsite and offsite agency childcare centers. All meals and menus must be prepared in compliance with CACFP grant requirements and established program nutritional guidelines.
  2. Prepares menus that take into consideration the varying health and cultural needs of shelter residents.
  3. Utilizes donated foods as much as possible adjusting menus to incorporate donated food items, particularly produce and perishable items with a shortened shelf life.
  4. Maintains and orderly kitchen and pantry, which includes after meal clean up and regular and thorough cleaning of equipment and appliances, walls, shelves, etc.
  5. Document food services provided to ensure compliance with CACFP, Houston Food Bank, Pasadena Health Department and Health and Human Services Commission requirements.
  6. Conduct all work in accordance with The Bridge’s service philosophies and mission; adhering to policies and procedures.
  7. Provide orientation to volunteers and new staff as designated.
  8. Other duties as assigned.

Required Skills & Qualifications

  • High School Diploma/GED.
  • Food Handler’s/Manager Certification.
  • Two years’ experience with food preparation in a commercial kitchen.

Other Requirements

  • Must pass criminal background investigation check
  • Must pass drug screen
  • Must provide and maintain current TX Driver’s License
  • Must provide and maintain clean driving record and annually update driving record
  • Must provide and maintain current auto liability insurance
  • Must be authorized to work in the U.S
  • Must be able to lift/carry (40) lbs, and ascend/descend stairs in emergency shelter setting.
Apply Now

Counseling & Therapy Director

Counseling & Therapy Director

  • Full Time/Exempt
  • Schedule: Flexible schedule primarily Monday thru Friday with occasional weekends.
  • $70,000 annually

Description

The Bridge is seeking a Counseling & Therapy (CT) Director who reports to the Deputy Director and is part of the senior management team. This person plans, directs and coordinates all activities of the program to include direct supervision of licensed therapists and interns, scheduling activities of staff, events, and support groups.

The CT Director is responsible for coordinating and providing culturally and linguistically competent support for clinical services, programs, operations, and training; and will be expected to maintain a reasonable caseload, as well as adherence to/compliance with all state and federal counseling standards and guidelines for the ethical and professional provision of services.

Supervise and oversee all aspects of clinical services. Assess services on an on-going basis. Set department goals and objectives. Establish, monitor and revise procedures and contracts as needed to ensure compliance. Responsible for staff on-boarding, hiring, conducting annual performance evaluation; ongoing staff development; terminating employees; reviewing schedules and reviewing timesheets for accuracy and ensuring timely submission. Conduct individual and department supervisions and meetings on a regular basis. Assist in the strategic planning, budgeting, and reporting for program. Oversee the development of psycho-educational support groups for survivors of domestic and sexual violence to assist client in developing healthy coping mechanisms. Ensure compliance with policy and procedure manuals, workload standards, professional practice and monthly reporting requirements. Maintain liaison relationships with local mental health care systems and resource providers.

Provide preparation and coping methods through diagnostic and treatment procedures; provide information regarding the impact of domestic violence and sexual assault; minimizing psychological trauma; helping children and families maintain normal routines; minimizing the stress of transition. Oversee Chemical Dependency Program to include educational programs, assessments and communty partnerships. Oversees the development of programs that stimulate emotional, intellectual, and social growth of children by developing and implementing therapeutic programs and activities tailored to children utilizing culturally competent resources.

Actively participate in local and state coalitions, organizations, and other networking; and keep abreast of legislation related to mental health, counseling and therapeutic services. Provide back up support for on call hospital and DVHRT accompaniments on a rotating basis.

Collect survey data and provide regular updates on client feedback in preparation for grant reporting and Continuous Quality Improvement (CQI). Manage the agency waitlist for counseling and therapeutic services, assess clients’ eligibility for insured options and provide culturally relevant referrals. Master’s Degree in Family Therapy (LMFT), Social Work (LCSW), or Counseling (LPC). Appropriate State of Texas licensure in their field of clinical practice.

Required Skills & Qualifications

  • Master’s Degree in Family Therapy (LMFT), Social Work (LCSW), or Counseling (LPC).
  • Appropriate State of Texas licensure in their field of clinical practice.
  • Minimum of one year of supervisory experience required.
  • Must maintain appropriate professional liability insurance.
  • Current Approved Clinical Supervised credentials.
  • A minimum of three years with Corporate/Foundation fundraising experience.

 Preferred Skills & Qualifications

  • 5 years of postgraduate experience in counseling and/or therapy preferred.

Other Requirements

  • Must pass criminal background investigation check
  • Must pass drug screen
  • Must provide and maintain current TX Driver’s License
  • Must provide and maintain clean driving record and annually update driving record
  • Must provide and maintain current auto liability insurance
  • Must be authorized to work in the U.S
  • Must be able to lift/carry (40) lbs, and ascend/descend stairs in emergency shelter setting.
Apply Now

Grant Compliance Specialist

Grants Compliance Specialist

  • Full Time/Non-Exempt: 36-hours a week
  • Schedule: Flexible schedule Monday through Friday.
  • $35,000 annually

Description

The Bridge is seeking a Grants Compliance Specialist responsible for providing administrative support to the Grants Compliance Manager to ensure that data collection of all supportive services are captured and processed for the agency and its corresponding grants. The specialist will ensure that all grantor requirements are met by assisting the lead grants specialist and department manager in gathering data for client service programs.

The Grants Compliance Specialist will perform heavy interpretive data entry from client files to provide statistical data in support of grant funding requirements. Perform regular audits of client files and sensitive data to gather statistical information (i.e. race, age, zip code, etc.) for data entry, or as needed.

As a specialist, they will be responsible for maintaining residential and/or non-residential client files by conducting as-needed audits of files to ensure that client related documentation is up to date according to grantor requirements. This includes entering data from client files into system to transfer statistical information to grantors and performs reports as needed. Assisting the Lead Data Entry Specialist and/or Grants Compliance Manager in preparing grant statistical reports from data entered for monthly, quarterly and/or annual grantor reports. Additionally, developing, implement and monitor client filing system to ensure accessible retrieval of client files and information.

Required Skills & Qualifications

  • High School Diploma/GED required.
  • One-two years’ experience in interpretive data entry and general administrative duties.
  • Demonstrated intermediate proficiency in Microsoft Word and Excel.
  • Demonstrated ability to effectively communicate orally and in writing.
  • Ability to read instructions without supervision and perform tasks accordingly.

Preferred Skills & Qualifications

  • Data entry skills and experience in HMIS and/or HMIS comparable database such as Osnium, Vela Direct, etc., Highly Preferred

Other Requirements

  • Must pass criminal background investigation check
  • Must pass drug screen
  • Must provide and maintain current TX Driver’s License
  • Must provide and maintain clean driving record and biennially update driving record.
  • Must provide and maintain current auto liability insurance
  • Must be authorized to work in the U.S
  • Must be able to lift/carry (40) lbs, and ascend/descend stairs in emergency shelter setting.
Apply Now

Maintenance Manager

Maintenance Manager

  • Full Time/Exempt
  • Schedule: Flexible schedule Monday thru Friday with possibility to work weekends based on agency needs.
  • $52,000 annually

Description

The Bridge is seeking a Maintenance Manager who oversees maintenance operations for the main facility and satellite locations. This includes general and preventative maintenance and repairs of essential systems such as HVAC, electrical and plumbing, and also floor and grounds care. Additionally, the Maintenance Manager will oversee the preventative maintenance and repair of agency vehicles. The Maintenance Manager will ensure agency compliance with all state and local health, fire and safety standards, city ordinances, etc.

Essential Duties and Responsibilities

  1. Bring all maintenance issues up to date at all locations and oversee the regular upkeep of these issues.
  2. Conduct regular inspections of interior and exterior buildings and generate relevant work orders for preventative maintenance and repairs according to regular maintenance schedule.
  3. Provide an ongoing preventative maintenance program for all locations, with an emphasis on cost control, age of equipment and future planning, especially of major systems. Make necessary recommendations for budget planning purposes in a timely manner.
  4. Communicate with the point person or supervisor at all locations regarding any maintenance issues.
  5. Purchase all necessary maintenance supplies, using agency credit cards and establishing the agency’s tax-exempt status with vendors.
  6. Maintain all written documentation and provide receipts for all purchases in a timely manner.
  7. Collect bids for maintenance tasks that need to be performed by other contractors. Be onsite to supervise any outside contractors’ work.
  8. Ensure continuity of any major maintenance services that occur outside of regular work hours, including, vacation, illness, family emergencies, weekends and holidays.
  9. Supervise and assist with large moving projects from location to location.
  10. Maintain all agency vehicles.
  11. Provide own cell phone.
  12. Supervise maintenance technician(s) to ensure compliance with agency’s maintenance program requirements. Lead by example and ensure adherence to agency’s policies and procedures, code of conduct, social work code of ethics and confidentiality requirements. Provide ongoing training and support for subordinates.
  13. Meet regularly with supervisor, (Operations Director) to discuss issues concerning the maintenance program.
  14. Other duties as assigned.

Required Skills & Qualifications

  • High School Diploma/GED.
  • A minimum of 3-5 years of previous experience
  • Knowledge of HVAC systems, basic electrical work, and plumbing experience highly desired.
  • Ability to work flexible schedule to include evenings, weekends and holidays.
  • Must have own reliable transportation and be willing to drive between locations to perform job duties at all agency work locations.

Preferred Skills & Qualifications

  • Bilingual English/Spanish preferred, not required.

Other Requirements

  • Must pass criminal background investigation check
  • Must pass drug screen
  • Must provide and maintain current TX Driver’s License
  • Must provide and maintain clean driving record and annually update driving record
  • Must provide and maintain current auto liability insurance
  • Must be authorized to work in the U.S
  • Must be able to lift/carry (40) lbs, and ascend/descend stairs in emergency shelter setting.
Apply Now

Resident Advocate

Resident Advocate                               

  • Full Time/Non-Exempt: 36-hours a week
  • Schedule:
    • Monday, Tuesday and Wednesday; 7am-7pm.
  • $31,200 annually

Description

The Bridge is in search of a Resident Advocate who will provide direct services to residents in a 100-bed emergency shelter setting for survivors of domestic violence, sexual assault and women and children experiencing homelessness.

Provide direct services by conducting initial intake of residents, provide orientation to educate resident about emergency shelter guidelines, services available, make room assignment; supervise residents to ensure compliance with shelter guidelines and maintain overall safety while providing quality client services. Prepare documentation of services provided in compliance with grants using clear and concise narratives; and maintain statistical records for files as assigned; update daily house census and log report each shift to keep peers abreast of residents’ status. Provide assistance to Food Services staff by conducting daily meal count on all resident’s attending meals. Oversee the residents during meal time to ensure safety and cleanliness.

Answer 24 hour hotline, LIVEchat and text to provide telephone assessments to include safety planning, crisis intervention, information and referrals. Update and assist with overseeing the HCDV shelter bed database. Ensure TBOTW account is updated and accurate bed availability is noted, daily. Conduct routine walk through of facility to monitor, and assist with the cleanliness of the shelter to help ensure resident safety; and compliance with shelter guidelines. Provide orientation to volunteers and new staff as designated. Other duties as assigned.

Required Skills & Qualifications

  • High School Diploma/GED; Bachelor’s degree is highly desired.
  • Two years’ experience providing direct care in social services or residential setting with at-risk clientele.
  • Bilingual Required; English/Spanish.

Other Requirements

  • Must pass criminal background investigation check
  • Must pass drug screen
  • Must provide and maintain current TX Driver’s License
  • Must provide and maintain clean driving record and annually update driving record
  • Must provide and maintain current auto liability insurance
  • Must be authorized to work in the U.S
  • Must be able to lift/carry (40) lbs, and ascend/descend stairs in emergency shelter setting.
Apply Now

Resident Advocate Part Time – Relief

Resident Advocate Part Time – Relief

  • Part Time/Non-Exempt: 24-hours a week
  • Schedule:
    • Saturday and Sunday; 7am-7pm.
  • $18/hr

Description

The Bridge is in search of a Resident Advocate who will provide direct services to residents in a 100-bed emergency shelter setting for survivors of domestic violence, sexual assault and women and children experiencing homelessness.

Provide direct services by conducting initial intake of residents, provide orientation to educate resident about emergency shelter guidelines, services available, make room assignment; supervise residents to ensure compliance with shelter guidelines and maintain overall safety while providing quality client services. Prepare documentation of services provided in compliance with grants using clear and concise narratives; and maintain statistical records for files as assigned; update daily house census and log report each shift to keep peers abreast of residents’ status. Provide assistance to Food Services staff by conducting daily meal count on all resident’s attending meals. Oversee the residents during meal time to ensure safety and cleanliness.

Answer 24 hour hotline, LIVEchat and text to provide telephone assessments to include safety planning, crisis intervention, information and referrals. Update and assist with overseeing the HCDV shelter bed database. Ensure TBOTW account is updated and accurate bed availability is noted, daily. Conduct routine walk through of facility to monitor, and assist with the cleanliness of the shelter to help ensure resident safety; and compliance with shelter guidelines. Provide orientation to volunteers and new staff as designated. Other duties as assigned.

Required Skills & Qualifications

  • High School Diploma/GED; Bachelor’s degree is highly desired.
  • Two years’ experience providing direct care in social services or residential setting with at-risk

 Preferred Skills & Qualifications

 Bilingual; English/Spanish, preferred.

Other Requirements

  • Must pass criminal background investigation check
  • Must pass drug screen
  • Must provide and maintain current TX Driver’s License
  • Must provide and maintain clean driving record and annually update driving record
  • Must provide and maintain current auto liability insurance
  • Must be authorized to work in the U.S
  • Must be able to lift/carry (40) lbs, and ascend/descend stairs in emergency shelter setting.
Apply Now

Shelter Advocate

Shelter Advocate                               

  • Full Time/Non-Exempt: 36-hours a week
  • Schedule: Four 9-hour days a week with a random flex day and rotating Saturdays.
  • $37,440 annually

Description

The Bridge is in search of a Shelter Advocate who will provide legal advocacy, crisis intervention, on-call accompaniments, support groups and case management to survivors of domestic/sexual violence in a 100-bed Emergency Shelter setting. Provide case management to clients in a residential setting by conducting initial client intake, safety planning, and conducting case management meeting one on one with clients on a regularly scheduled basis to develop and update goals, provide information and referrals regarding employment, healthcare, and other self-sufficiency related issues. Provide crisis intervention services by staffing 24-hour hotline on an as-needed basis.

Advocate for residents by accompanying to legal proceedings as needed, providing legal referrals and providing educational information regarding the legal system, assisting with documentation of services for referral to other social service agencies that lead to self-sufficiency. Prepare documentation of all services provided to residents in compliance with grant objectives in a timely manner. Implement and monitor monthly calendar of culturally relevant life skill building, psycho-educational, and empowerment activities for adult residents utilizing staff and volunteers.

Required Skills & Qualifications

  • Bachelor’s Degree in Social Sciences from an accredited college or university or a High School Diploma with a minimum of two years’ demonstrated casework experience in a related environment (victim services).
  • Must rotate on-call responsibility a minimum of approximately 1-2 24-hour shifts per month to provide accompaniments to victims of FV/SA at local hospitals, police departments, schools, etc.
  • Knowledge of the dynamics of sexual and domestic violence, laws related to sexual and domestic violence and an overview of legal system.
  • Ability to establish rapport and work with at-risk populations.
  • Excellent communication skills required (both verbal and written); and ability to work independently.

 Preferred Skills & Qualifications

  • Bilingual; English/Spanish

Other Requirements

  • Must pass criminal background investigation check
  • Must pass drug screen
  • Must provide and maintain current TX Driver’s License
  • Must provide and maintain clean driving record and annually update driving record
  • Must provide and maintain current auto liability insurance
  • Must be authorized to work in the U.S
  • Must be able to lift/carry (40) lbs, and ascend/descend stairs in emergency shelter setting.
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The Bridge offers benefits to eligible employees (who work a minimum of 30 hours/week).

ALL EMPLOYEES MUST pass a criminal background check, driver’s license check and drug screening. ALL EMPLOYEES ARE REQUIRED to provide and maintain a valid driver’s license, proof of current auto liability insurance and annually update their driving record.

The Bridge Over Troubled Waters (The Bridge) believes that equal opportunity for all employees is important for the continuing success of our organization. In accordance with state and federal law, The Bridge will not discriminate against an employee or applicant for employment because of race, disability, color, creed, religion, sex, age, national origin, ancestry, citizenship, veteran status, or non-job related factors in hiring, promotion, demotion, training, benefits, transfers, layoffs, terminations, recommendations, rates of pay or other forms of compensation. Opportunity is provided to all employees based on qualifications and job requirements.

NOTE: It is the policy of The Bridge not to hire applicants who have received services from our agency within the previous 12 month period.

If you have been selected to have an interview, please click HERE to download the application, fill it out and bring it with you to the interview. 

Need Help? Call Our 24-Hour Hotline

713-473-2801

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