Jobs At TBOTW

Our Commitment to Equal Employment Opportunity

The Bridge Over Troubled Waters, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, creed, religion, gender, sexual orientation, national origin, age, disability, pregnancy, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

No Phone Calls Please

Once resumes are received, applicants of interest will be notified via phone. If you do not specify which position you are applying for, your resume will not be considered. It is not necessary to complete an application unless you have been notified to do so. There is no harm in submitting this with your resume but do know that it will not be viewed unless you are contacted for an interview.

Email Submission Only

Letters of interest and resumes accepted via E-mail ONLY! Please submit these documents to HR@tbotw.org.

Our Current Career Opportunities

Effective 1/1/2022, The Bridge adopted a 36-hour work week for full time employees, with no reduction in pay or benefits.

Letters of interest and resumes must be submitted via E-mail ONLY to HR@tbotw.org when you click the "Apply Now" button inside the job position description.
NOTE: We only accept resumes for OPEN POSITIONS.

Childcare Teacher - Early Childhood Educator

Childcare Teacher – Early Childhood Educator                                   Non-Exempt                                         Children’s Services/Shelter              

The Early Childhood Educator provides trauma informed services to youth ages 6 weeks to 12 years with developmental delays for survivors of domestic/sexual violence and homelessness. The Early Childhood Educator utilizes a hands-on, child led engaging environment to enhance and promote developmental skills in both the classroom and outdoor environments.  Develop, implement, and monitor long-term investigations to increase physical, cognitive, emotional, and social development delays for children exposed to trauma.  Complete all required documentation daily to remain in compliance with our agency, NAEYC, DFPS Childcare Licensing, Bright Beginnings & Collaborative for Children.  Transport children as needed to fieldtrips and other childcare related activities.  Assist children with daily activities and age-appropriate life skills.  Ensure that the environment meets NAEYC’s sanitation and safety requirements, by utilizing daily opening/closing and classroom checklist, in addition to completing daily chores.  Adhere to and maintain the center’s status as a Bright Beginnings Stellar Center by: (a) actively embracing and modeling the program philosophy of a pedagogical leader utilizing the Reggio Emilia approach, children, and parents; and (b) ensuring compliance and implementation of all program requirements for ongoing education/training for staff; for example: Annual SIDS, Civil Rights, Child Abuse and Neglect, HHSC webinars, Mental Health 101 and Understanding Trauma training, etc.  Responsible for maintaining CACFP requirements, such as daily meal counts, and infant meal production forms, meal preparation and serving to ensure compliance.  Ensure optimal coverage is provided (ratio of staff to children) to maintain compliance with accreditation and licensing requirements.  Keep abreast of developmentally appropriate practices and childcare standards and implement as appropriate.  High School Diploma/GED required.  Child Development Associate (CDA) highly desired.  Bilingual Spanish/English highly desired.  Must be at least 18 years of age, in accordance with Childcare Licensing requirements.  Must provide and maintain a valid driver license, current auto liability insurance, and annually update Motor Vehicle Report.  Must pass criminal background check and drug screen.  Must be able to lift/carry up to forty (40) lbs. and ascend/descend stairs.  Knowledge of the dynamics of sexual/ domestic violence and the impact on survivors; specifically, infants, toddlers, preschoolers, and school-agers; preferred, not required, but willingness to learn essential.  Knowledge of community and legal resources to assist survivors of domestic/sexual violence, and homelessness, as well as legislation applicable to the education of children; preferred not required.  Ability to effectively communicate with diverse populations and people with mental disabilities.  Ability to prepare written professional documentation using appropriate grammar.  Demonstrated ability to handle crisis situations and implement a plan of action with no supervision.  Demonstrated ability to comprehend the impact of circumstances/environment on the children and the ability to provide children with support and appropriate attention. For example: Supervise by sight and sound at all times.  Demonstrated skill in classroom control and discipline as indicated by ability to set rules/let children know what is expected, orient attention away from inappropriate behavior and show approval/ reinforce appropriate behavior.  Demonstrated program management proficiency, as indicated by ability to provide detailed team planning for consistency/coordination and provide feedback/ instruction to teachers on a consistent basis.  Possess self-management skills by setting limits and boundaries as indicated by ability to set professional limit on role separate from parents and provide full information so parents can make decisions in the best interest of the child(ren).  Possess interpersonal competencies by demonstrating the ability to understand the perspectives and feelings of others; and the ability to interpret non-verbal messages.  Demonstrated ability to facilitate support groups that are age-appropriate.  Ability to identify professional boundaries and adhere to Social Work Code of Ethics.

 

Salary – $31,200 annual / $16.67 hourly

 

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Development Coordinator

Development Coordinator                           Non-Exempt                         Development/Admin.                                    

The Development Coordinator develops, implements, and monitors special projects, annual fundraisers, acquisition of both monetary and in-kind donations to meet the agency’s annual operational needs. From assisting department leaders in developing fundraising plans, maintaining donor relationships, and securing new ones, this position advances the agency’s initiatives through actively seeking partners. Additionally, this position will coordinate with various business partners and organize events. The Development Coordinator organizes with other members of the Development team and plans ways to increase agency mission awareness and funding.  Coordinate all aspects of fundraising events and activities by:  (1) managing annual fundraising events by soliciting sponsorships, handling promotional tasks, securing venue, handling all aspects of coordinating event to meet fundraising goals as established.  (2) Establishing a realistic budget for events and accounting for anticipated fundraising outcomes.  (3) Working closely with Communication Department to establish plans for marketing events and programs.  (4) Fostering positive relationships with current and potential business partners.  Act as agency representative by actively working with local civic/business organizations, schools, faith-based sector, and individuals within the community to cultivate relationships and potential donors.  Coordinate with all managers and directors to provide monetary and in-kind donations to support programming needs.  Develop and implement on-going drives for food and paper products to defray from daily operations budget by utilizing community networks and businesses.  Coordinate holiday campaign to include securing Christmas gifts for clients residing in shelter, non-residential, and long-term housing programs.  Maintain relationships with donors by preparing timely thank you letters for all donations.  Bilingual English/Spanish highly desired, not required.  Demonstrated proficiency in Microsoft Word, Excel, and Publisher.  Knowledge of the dynamics of sexual and domestic violence.  Demonstrated ability to facilitate educational group sessions and make public presentations.  Ability to work flexible schedule, including weekends, evenings and holidays.  Demonstrated proficiency in the preparation of written reports and general business correspondence.  Must pass criminal background check and drug screen.  Must have own reliable transportation; must provide and maintain proof of current auto liability insurance and maintain clean driving record (annual update of driving record required).  Must be able to lift/carry up to forty (40) lbs. and ascend/descend stairs.  Ability to foster positive relationships with current and potential business partners.  Knowledge of the dynamics of sexual and domestic violence and the impact on victims; including children.  Ability to effectively communicate with diverse populations, including public speaking.  Ability to prepare written professional documentation using appropriate grammar.  Ability to identify professional boundaries and adhere to social work code of ethics.

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Human Resources Specialist

HR Specialist                                           Non-Exempt                                     Executive/Admin.

The Human Resources Specialist will provide administrative and clerical support to the Human Resources Manager /Director, in addition to providing customer service to employees seeking assistance with issues relating to human resources/benefits matters.  Provide excellent customer service to employees and assist with the handling of sensitive disciplinary matters in a timely manner, with tact and discretion.  Heavy emphasis on recruiting activities to include, but not limited to:  posting/closing open positions, pre-employment applicant screening, testing and interviewing activities.  Assist with the maintenance of personnel records for all employees and maintain strict confidentiality.  Activities include, but not limited to filing, rotating aged personnel files and shredding after appropriate data has been captured to facilitate employment verification requests, etc. and in compliance with Federal and other requirements.  Assist with the maintenance of employee data; including but not limited to updating electronic data, copying, scanning and e-mailing employee data.  Assist with annual open enrollment for employee health insurance benefits, to include providing materials to all employees, tracking the open enrollment process and following up to ensure all employees have been provided with access to the available plans.  Provide ongoing assistance to employees with benefit issues involving paperwork completion or simple requests, knowing when to redirect to the Agency’s benefits consultant for more detailed matters.  Assist with the preparation and completion of paperwork relating to new hires and employment terminations, to include processing criminal background and driver license checks, as well as pre-employment, post-accident and random drug screening. Assist Human Resources Manager/Director with documentation relating to employee leaves of absence, in particular with preparing and issuing federal forms in compliance with established guidelines, as well as tracking usage for FMLA leaves of absence.  Assist Human Resources Manager/Director with processing/managing all workers’ compensation injuries; including reporting, document processing and following up with injured employees. Represent TBOTW at job fairs, etc.  Provide telephone and Receptionist coverage as necessary in the absence of the Receptionist.  High School Diploma/GED required.  Minimum of one-two years’ administrative experience.  Previous experience working in Human Resources/Accounting environment preferred, not required.  Intermediate knowledge of Microsoft Office programs:  MS Word, Excel & Publisher.  Must pass criminal background check.  Must pass drug screen.  Must possess and maintain current auto liability insurance and a clean driving record.  Must be able to lift/carry up to forty (40) lbs. and ascend/descend stairs in emergency shelter setting.  Must have demonstrated tact and discretion with sensitive employee issues and the ability to maintain confidentiality.  Must present a professional demeanor when welcoming and working with job applicants; both internal and external.  Must be able to provide quality customer service to all employees, vendors, etc.  Demonstrated professional telephone etiquette.  Ability to effectively communicate with diverse populations.  Ability to prepare written professional documentation using appropriate grammar, etc.  Must be detail-oriented and have the ability to work well with multiple deadlines.

 

Salary – $18.70 hourly / $35,000 annual

 

Childcare Provider - Baytown

Childcare Provider – Baytown                    Non-Exempt                                 Baytown Office

Provide childcare in office setting at Baytown office location for clients attending counseling sessions and/or support groups on Wednesdays.  Primarily 11:30AM to 7:30PM with a one-hour lunch break – 8 hours/week.  Up to one year of childcare classroom experience preferred, not required – ability/willingness to work with children from infants to 12 years of age and basic knowledge of childhood developmental stages.  Bilingual, English/Spanish preferred, not required.  Must pass criminal background check and have reliable transportation to and from Baytown office.  Must pass drug screen.  First Aid/CPR/AED certification preferred, not required.  Must be able to bend, kneel, stretch and stand for extended periods.  Must demonstrate safety-conscious attitude and adopt safe practices to ensure safety of children.  Must be able to lift/carry up to 40lbs.

 

Salary – $15/hourly

 

Children’s Advocate

Children’s Advocate                         Non-Exempt                                      Children’s Services

The Children’s Advocate works to address the specialized needs of child and youth survivors of domestic violence and child abuse.  The Advocate works in partnership with the family to ensure a comprehensive, timely response that addresses all areas of the young survivor’s safety and survival.  The Children’s Advocate also works closely with the Counseling Services and case management staff, as well as outside agencies to respond effectively to families living at a 100-bed emergency shelter setting.  Plans and facilitates children’s programs by coordinating educational and recreational opportunities for children and youth; maintain schedule of events; makes appropriate and timely referrals to Parent Educator.  Encourages children’s participation by initiating and demonstrating interactive activities.  Prepares and orients children and families to the program by providing information regarding the impact of domestic violence, minimizing psychological trauma, helping children and families to maintain normal routines.  Acts as liaison between school district and clients attending the schools to ensure district compliance with the McKinney-Vento Act, providing educational advocacy regarding special education services and addressing behavioral issues with children.  Provide transportation for children to school, field trips, etc.  Bachelor’s/ Associate’s Degree in Child Development preferred.  High School Diploma/GED required, plus two-three years’ experience working in child advocacy arena.  Basic understanding of childhood development.  Must be able to work flexible schedule; primarily Sunday through Thursday or Tuesday through Saturday, with occasional evening and weekend hours as needed to meet program needs.  Knowledge of the dynamics of domestic/sexual violence and the impact on children of all ages.  Bilingual English/Spanish preferred, not required.  Good communication skills; both verbal and written.  Ability to quickly establish rapport and communicate effectively with diverse populations.  Ability to document in a clear and concise manner.  Must pass criminal history background check.  Must provide and maintain current auto liability insurance and annually update Motor Vehicle Report.  Must be able to stand, bend, kneel, stretch, climb stairs and lift/carry up to 40lbs.

 

Salary – $16.67 hourly / $31,200 annual

 

 

DVHRT Coordinator

DVHRT Coordinator                          Temp/Contract                               Advocacy Services

The Domestic Violence High Risk Team (DVHRT) Coordinator supports the successful work of the DVHRT-Pasadena (DVHRT-P) established in February 2020 by TBOTW, Harris County District Attorney’s Office, Pasadena Police Department and Harris County Domestic Violence Coordinating Council.  This team works to identify high risk survivors of domestic violence to get them plugged into services, safety and resources.  This position would primarily support the work for this high-risk team. Provide trauma informed practices in offering support and safety to survivors. Be the point person for the DVHRT-P, TBOTW and a survivor by keeping up to date with a survivors’ needs and safety arrangements to ensure a steady flow of communication between all parties and departments for any necessary interventions. Provide intensive case management services to link with and retain program participants in housing and other necessary services, including but not limited to primary care services, and to coordinate these services with other services provided to the program participants including mobile advocacy. Be a navigator of community systems and TBOTW programs for the survivor by aiding and  or educating a survivor about a person/agency that may reach out or need to be contacted to help provide a particular service. Submit quarterly reports to share information on project successes, challenges, and case outcomes. Abide by confidentiality practices and restrictions in adherence to state and federal guidelines in discussion with team members of the DVHRT-P and other community partners. Attend program/agency/community meetings to enhance knowledge and or to increase communication with community partners about the DVHRT-P initiative or TBOTW when needed. Promote collaboration among law enforcement, prosecution and other relevant DVHRT agencies to ensure an effective, comprehensive response to family violence. Document all case notes including accomplishments and challenges. Staffing program participant’s progress and update with Advocacy Manager on a weekly basis. Attend regular TCFV teleconferences and training sessions where they share their successes, failures, and challenges with other DVHRT coordinators to promote best practice with other DVHRT sites. GED/High School Diploma or Associates Degree. Possess and maintain a valid driver’s license, automobile insurance; and submit annual Motor Vehicle Report. Must pass criminal background check.

Salary – $20.30 hourly / $38,000 annual

 

 

DVHRT Advocate - PT

DVHRT Advocate-PT                           Temp/Contract                             Advocacy Services

The DVHRT Victim Advocate, will provide on-call crisis intervention, advocacy, risk assessment, and supportive services to victims screened and referred through the Pasadena Domestic Violence High Risk Team (DVHRT-P) or from other Harris County partner agencies within the DVHRT system. The Victim Advocate will at all times adhere to the safety measures employed by partner law enforcement agencies. Be the primary on-call victim advocate for the Pasadena High Risk Domestic Violence Team. Provide on-scene advocacy to high risk victims when dispatched out by the Pasadena Police Department; assist with identifying emergency shelter/housing needs. Prioritize cases needing immediate response and services based on the Danger Assessment for Law Enforcement (DA-LE) and contact victims to determine safety and willingness to proceed with services and support throughout case investigation. Ensure victims have information on options related to orders of protection, Crime Victims Compensation, Victims’ Rights, VINE, and other resources. Provide administrative support regarding operations of the Domestic Violence High Risk Team in conjunction with the Pasadena Police Department Crime Victim Liaison and the Victim Advocates at the Harris County District Attorney’s Office. Develop and maintain an efficient system of communication between all DVHRT-P members. Attend and prepare any data and reports for DVHRT-P case review meetings and participate in all DVHRT trainings, presentations and professional development sessions. Act as a liaison for The Bridge and victims between law enforcement agencies, the Harris County District Attorney’s Office and the Harris County Domestic Violence Coordinating Council. Interpret and ensure compliance with agency policy and procedures and employee handbook. Bachelor’s Degree in Psychology, Social Work, Criminal Justice or related social services or five (5) years’ demonstrated experience in working with crime victims in a law enforcement, social services, or health care setting. Possess a valid driver’s license, automobile insurance; and submit annual Motor Vehicle Report. Must pass criminal background check and driver license check.  Must pass drug screening. Must be able to lift/carry 40lbs, and ascend/descend stairs in emergency shelter setting. Bilingual in English and Spanish, required.

 

Salary:  $15.63 hourly / 16 hours per week

 

 

Grants Billing Specialist

Grants Billing Specialist                               Non-Exempt                                           Finance/Admin.

The Grants Billing Specialist at The Bridge Over Troubled Waters, Inc. (The Bridge) is responsible for assisting the Finance Department by performing a variety of moderately complex accounting activities related to the billing of grants and other funding sources that require monthly financial reporting; exercises independent judgment in the processing and resolution of non-routine accounting matters.  Grants:  Manage the grant billing activities by setting up and maintaining database for all grants and other funding sources (Foundations, United Ways, etc.).  Preparing monthly billing reports to each funder and working cooperatively with the Budget Analyst to keep abreast of any and all grant changes.  Reviews accounts payable for any and all amounts billable to funding sources.  Track and create check request for MOU contractors paid through grants.  Assist in grant monitoring visits as needed.  Accounts Receivable:  Maintains documentation for Accounts Receivable pertaining to grants and foundations. Follow up with grantors on any outstanding Accounts Receivable.  General Ledger:  Reviews general ledger and matches to billing during the billing period.  Creating and inputting any journal entries required to complete or correct billing.  Creating and inputting any journal entries required to assist the Finance Department.  Adjusting open batches to match current billing.  Notifying the Associate Finance Director of any revenue changes or adjustments.  Administrative:  Provide relief at Reception Desk as needed.  High School Diploma required; Associated Degree in Accounting or Business Administration preferred, not required.  Minimum of two (2) years of experience with financial accounting or bookkeeping.  Experience in non-profits preferred.  Excellent communication skills required; both written and verbal.  Must be able to work well with little supervision.  Must pass criminal background check and drug screen.  Must have reliable transportation, clean driving record, maintain current auto liability insurance and provide Motor Vehicle Report.  Must be able to lift/carry up to forty (40) lbs., and ascend/descend stairs in emergency shelter setting.  Must be competent with Microsoft Office suite programs, specifically MS Excel and Word.  Experience with accounting and financial management software required.  Demonstrated ability to compose & prepare professional quality documents required.  Demonstrated accuracy and attention to detail required.  Must have aptitude for numbers.  Must be able to work independently and as a team member.

 

Salary – $18.70 hourly / $35,000 annual

 

 

Housing Advocate (PSH)

Housing Advocate (PSH)                              Non-Exempt                          Housing Services

The Housing Caseworker provides case management services to residents in a Permanent Supportive Housing Program setting for survivors of domestic violence, sexual assault and women and children experiencing homelessness. Provides case management to clients in residential setting by conducting initial client intake, safety planning, and conducting case management meeting one to one with clients on regularly scheduled basis to develop and update goals, provide information and referrals regarding employment, healthcare, and other self-sufficiency related issues. Provide crisis intervention services by staffing 24-hour hotline on an as needed basis. Advocate for residents by accompanying to legal proceedings as needed, providing legal referrals and providing educational information regarding legal system, assisting with documentation of services for referral to other social service agencies that lead to self-sufficiency. Prepare documentation of all services provided to residents in compliance with grant objectives in a timely manner. Collaborate and actively participate in community organizations to develop capacity-building opportunities for the agency. Implement and monitor monthly calendar of life skill building, psycho educational, and empowerment activities for adult residents that are culturally relevant utilizing staff and volunteers. Attend all Permanent Supportive Housing Program and Agency meetings. Be available for on-call duty to provide direct services. Bachelor’s Degree in social sciences or related subject preferred, not required. High School Diploma/GED required. Must have a working knowledge of MS Office suite of programs, specifically MS Word and Excel. Bilingual English/Spanish preferred, not required. Excellent communication skills; both verbal and written. Must pass criminal background investigation and drug screening. Must provide and maintain clean driving record and annually update driving record. Must have own reliable transportation and provide/maintain auto liability insurance. Must be able to lift/carry up to 40lbs and ascend/descend stairs.

 

Salary – $16.67 hourly / $31,200 annual

 

 

Shelter Advocacy Manager

Shelter Advocacy Manager                          Exempt                                        Shelter Services

The Shelter Casework Manager supervises case management services provided to residents in a 100-bed residential setting for survivor of domestic/ sexual violence and homelessness. Supervise the shelter advocacy program staff consisting of residential (shelter) Advocates and Casework Aide. Implement and monitor ongoing residential policies and procedures to ensure grant compliance. Prepare residential program reports documenting the outcomes of direct services to residents in compliance with grant objectives. Collaborate and actively participate in community organizations to develop capacity-building opportunities for department and agency. Answer 24-hour hotline, text and chat to provide assessments to include safety, crisis intervention, information and referrals. Provide direct services through case management by conducting initial assessments, meeting with resident a minimum of once a week to develop, update goals and objectives, and provide information and referral that meet employment, healthcare and other activities leading to self-sufficiency. Be available for on-call duty to assist residential staff after hours and on weekends. Manage department by providing ongoing supervision by performing but not limited to hiring, terminating, orientating, training, conducting annual performance evaluation, ongoing staff development, reviewing timesheets for accuracy and forwarding to Finance Department when due. Prepare and participate in residential grant audits. Serve in the capacity of Shelter Director as necessary during his/her absence. Update policies and procedures as necessary to ensure grant and program compliance. Communicate agency updates; interpret policy and procedures and other department, agency information to keep staff informed. Bachelor’s Degree in Social Sciences from accredited college or university or, in lieu of college degree, a High School Diploma/GED with a minimum of four years’ experience in a related environment. Two years of demonstrated managerial/supervisory experience. Bilingual, English/Spanish required. Possess and maintain a valid driver’s license, automobile insurance; and submit annual Motor Vehicle Report. Must pass criminal background check. Must be able to lift/carry up to 40 lbs, and ascend/descend stairs in emergency shelter setting.

 

Salary – $45,000 annual

 

Primary Prevention Coordinator

Primary Prevention Coordinator                    Non-Exempt                            Education/Admin

 

The Primary Prevention Coordinator strives to prevent sexual violence within the local community by fostering healthier attitudes and beliefs and effective policies and procedures concerning sexual violence within a school setting. The Primary Prevention Coordinator cultivates this social and institutional change through facilitating a curriculum addressing the root causes of sexual violence to small groups of youth and young adults.  The Primary Prevention Coordinator will assist community members through organization and implementation of community wide events, initiatives, workshops, and activities that aim to eliminate social norms and attitudes that are supportive of sexual violence. A key role of this position is to build relationships with and empower community members to become agents of change in the movement to end sexual violence. The Primary Prevention Coordinator will also provide trainings and presentations to professionals and community members. Participation in local, regional, statewide, and national training concerning primary prevention of sexual violence is required for this position. Candidates interested in this position must be passionate in working with students in middle, high school and college

and have an interest in community organizing. The goal of the Primary Prevention Coordinator is to foster healthier and safer communities with the support and assistance of a team. Degree in social work, psychology, sociology preferred, or a High School Diploma/GED with a minimum of two years’ experience in social services conducting community outreach.  Bilingual Spanish/English preferred, not required.  Must be able to work a flexible schedule; primarily weekdays with the possibility of evening and/or weekend hours as needed to meet program goals.  Must pass criminal history background check.  Must provide and maintain current auto liability insurance and annually update Motor Vehicle Report.   Ability to establish rapport and work with at-risk populations.  Previous experience facilitating support groups preferred.  Excellent communication (written/oral) skills; and ability to work independently.  Ability to ascend/descend stairs and lift/carry up to 40lbs.

 

Salary – $17.63 hourly / $33,000 annual

 

Bilingual Education & Prevention Advocate

Bilingual Education & Prevention Advocate                                    Non-Exempt                    Education & Prevention

The Education & Prevention Advocate provides comprehensive and interactive programming to Southeast Harris County concerning domestic and sexual violence education. This position serves to engage the community in sexual and domestic violence prevention and education efforts through trainings, presentations, outreach events, social media and networking.  Participate in local, regional, and statewide training addressing sexual and domestic violence.  Conduct community outreach and education to organizations such as, but not limited to, community agencies, elementary, middle and high schools, local businesses, faith based institutions and other anti-violence agencies in Harris County to enhance knowledge of these forms of violence and also to reduce beliefs, attitudes and behaviors that support sexual and domestic violence.  Attend community events hosted by various organizations and institutions, to enhance our program community partners and allies.  Facilitate approved primary prevention curricula, provide on-going learning based evaluations, and develop ongoing primary prevention campaigns.  Represent agency at community/health fairs, conduct public speaking presentations regarding agency services, domestic and sexual assault, crisis intervention, healthy relationships, and other related topics.  Plan, develop, and implement comprehensive and culturally specific outreach and educational activities internally and to the community to enhance awareness and knowledge of domestic and sexual violence.  Direct victim services: Provide crisis intervention services by answering 24 hour hotline and act as on call advocate a maximum of 1-2 shifts per month (including overnight and weekend hours) to survivors of domestic and sexual violence at local hospitals.  Assist with Education & Prevention Department events (i.e. training, awareness months, and special events) by coordinating sponsorship of meals, supplies, registration process, preparation of certificates, and set-up/clean-up of training area.  Assist in the development of content for organization’s social media outlets.  Keep abreast of current incidents of sexual and domestic violence by researching internet and local newspapers, and update social media as needed.  Associate’s Degree in Psychology, Sociology or a High School Diploma/GED and a minimum of two years’ experience in social services conducting community outreach.  Must be bilingual; English & Spanish.  Demonstrated proficiency in Microsoft Word, Excel, and Publisher.   Knowledge of the dynamics of sexual and domestic violence.  Demonstrated ability to facilitate educational group sessions and make public presentations.  Demonstrated ability to develop, implement and monitor culturally competent programming to youth and adults.  Ability to work flexible schedule; including weekends, evenings and holidays.  Demonstrated proficiency in the preparation of written reports and general business correspondence.  Must pass criminal background check and drug screen.  Must have and maintain a valid driver license, current auto liability insurance and annually update Motor Vehicle Report.  Must have reliable transportation; position is 50-75% travel.  Must be able to lift/carry up to forty (40) lbs. and ascend/descend stairs.  Knowledge of root causes of sexual and domestic violence; ability to facilitate discussions on oppression and gender socialization.  Conflict resolution and facilitation skills; ability to highlight common goals and perspectives in group setting.  Knowledge of the dynamics of domestic and sexual violence; homelessness and working with people with special needs.  Knowledge of community and legal resources to assist survivors of domestic violence, sexual assault and homelessness and people with special needs.  Knowledge of crisis intervention techniques.  Strong interpersonal skills, ability to establish rapport with diverse populations.  Ability to develop, implement and monitor a program budget.

Salary – $16.67 hourly / $31,200 annual

 

Part-Time Hotline Advocate Non-Exempt Hotline/Shelter

Part-Time Hotline Advocate                      Non-Exempt                                     Hotline/Shelter

 

The Hotline Advocate provides crisis intervention and information and referral services through 24-hour hotline for survivors of domestic/sexual violence, and homelessness. Answer 24-hour hotline and 24-hour Live Chat & text line to provide assessments to include crisis intervention, information and referrals and immediate needs. Update and assist with overseeing the HCDV shelter bed database. Ensure TBOTW account is updated and accurate bed availability is noted, daily. Collect and enter monthly data on services provided through 24-hour hotline into database. Complete reports in compliance with grant requirements and agency requirements. Assist with hotline and crisis intervention training for staff and volunteers on the competencies of crisis intervention, Live Chat, Language Line, DA-LE calls and all accompaniments. Assist with the maintenance of community resources for survivors of domestic/sexual violence and homelessness by updating resource manual to ensure referrals contain current information. Prepare monthly reports by collecting volunteer and service program hours. Provide casework to shelter residents on a limited basis, as necessary. Conduct initial assessment for emergency shelter services as needed; and update resident census to ensure available space. Assist resident advocates as needed with tasks relating to the daily operations of the Shelter. Attend all scheduled agency meetings. Assist shelter staff with transportation, as needed. Associate’s/Bachelor’s degree preferred, preferably in social sciences field.  In lieu of educational requirement, High School Diploma/GED with a minimum of one year’s experience in social services or customer service arena. Bilingual English/Spanish required. Must pass criminal history background check and drug screening. Must have own reliable transportation and a clean driver’s license. Must provide and maintain current auto liability insurance and annually update Motor Vehicle Report. Must be able to lift/carry up to 40lbs and ascend/descend stairs in Shelter.

 

Salary – $15.00 hourly

 

Children’s Play Therapist Non-Exempt Counseling & Therapy Services

Children’s Play Therapist                     Non-Exempt              Counseling & Therapy Services

 

The Therapist at The Bridge Over Troubled Waters, Inc. (The Bridge) is responsible for providing therapeutic intervention for survivors of domestic violence and sexual assault. Develops interdisciplinary therapeutic plan to assist in crisis resolution by conducting initial assessment with clients impacted by domestic violence and/or sexual assault. Evaluates family goals toward self-sufficiency by conducting on-going assessments and family/individual counseling. Prepares clients dealing with domestic violence and sexual assault by providing preparation and coping methods through diagnostic and treatment procedures; providing information regarding the impact of domestic violence and sexual assault; minimizing psychological trauma. Caseload will consist of approximately 75% children (ages 4-17) and 25% adults. Provides opportunities for client based experiential learning by conducting home visits to observe clients and provide constructive feedback on interpersonal skills. Provides legal advocacy by accompanying clients to court hearings, testifying as an expert witness, and debriefing clients after court appearances. Provides on-call assistance to local hospitals for victims of domestic/sexual violence on a rotating basis. Answers 24-hour crisis hotline to provide crisis intervention to callers, as well as information and referrals to callers in need of services outside scope of agency’s programs. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications on social work; establishing personal networks; benchmarking latest psychological practices; participating in professional societies. Contributes to overall Bridge mission by assisting with awareness events and community projects as requested and accomplishing related results as needed. Master’s Degree in Social Work, Psychology or Counseling. Must be a licensed counselor in the State of Texas, or qualified to be licensed. Must be a Registered Play Therapist, or be willing to work towards this certification. Must be Bilingual, English/Spanish. Minimum of three (3) years of experience working with at-risk populations. Possess and maintain a valid driver’s license, automobile insurance; and submit annual Motor Vehicle Report. Must pass criminal background check. Must be able to lift/carry (40) lbs., and ascend/descend stairs.

 

Salary – $25.64 hourly / $48,000 annual

 

 

Kitchen/Housekeeping Aide Non-Exempt Operations

Kitchen/Housekeeping Aide                        Non-Exempt                                      Operations

 

The Kitchen/Housekeeping Aide provides assistance to the Food Services and Housekeeping staff to ensure the cleanliness and organization of the kitchen, pantry and dining areas at a 100-bed shelter. Ensure food storage and kitchen areas are kept clean and orderly. Record daily freezer/cooler temperatures to ensure proper temperatures and ensure safe handling and storage of food. Receive, appropriately handle, and store food donations. Assist Food Services staff with daily meal preparation and serving. Wash dishes, pots & pans after lunch and evening meal using established three-sink method. Clean and sanitize worktables and food prep areas. Wash hand sinks. Sweep and mop kitchen floor. Empty trash cans. Sweep and mop dining room floor. Clean bathrooms in dining room. Empty trash. Sweep and mop floors. Clean toilets, sinks and wall tiles. Clean doors, door handles, etc. Keep soap and toilet paper dispensers stocked. Sweep and mop floors in shelter hallways. Must have GED or High School Diploma. Must pass criminal background check.  Must pass drug screen.  Must provide and maintain current auto liability insurance. Must provide and maintain a clean driving record, to be updated on an annual basis. Must be able to work Tuesday through Saturday from 10:00AM to 7:00PM. Must be able to work with cleaning products, i.e., glass cleaners, bleach, etc. Must be able to stand for extended periods of time sweeping and mopping floors, etc.  Must be able to lift/carry up to 40lbs and to ascend/descend stairs. Must be able to bend, stretch and use step stools to safely move food products, etc.  Must have good communication skills and the ability to de-escalate during confrontational situations.

 

Salary – $16.67 hourly / $31,200 annual

 

 

Therapist (LMFT/LPC) Non-Exempt Counseling & Therapy Services

Therapist (LMFT/LPC)                      Non-Exempt                Counseling & Therapy Services

 

The Therapist at The Bridge Over Troubled Waters, Inc. (The Bridge) is responsible for providing therapeutic intervention for survivors of domestic/sexual violence.  Bilingual English/Spanish preferred, not required.  Develop multidisciplinary therapeutic plan to assist in crisis resolution by conducting initial assessment with clients impacted by domestic/sexual violence.  Evaluate family goals toward self-sufficiency by conducting ongoing assessments and family/individual counseling.  Assist clients dealing with domestic/sexual violence by providing preparation and coping methods through diagnostic and treatment procedures; providing information regarding the impact of domestic/sexual violence; minimizing psychological trauma.  Provide opportunities for client based experiential learning by conducting home visits to observe clients and provide constructive feedback on interpersonal skills.  Provide legal advocacy by accompanying clients to court hearings, testifying as an expert witness, and debriefing clients after court appearances.  Provide on-call assistance to local hospitals for victims of domestic/sexual violence on a rotating basis for approximately one to two 24-hours shifts per month.  Answer 24-hour crisis hotline to provide crisis intervention to callers, as well as information and referrals to callers in need of services outside scope of agency’s programs.  Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications on social work; establish personal networks; benchmark latest psychological practices; participate in professional societies.  Must be a licensed Therapist (preferably LMFT or LPC in the State of Texas or can provide license within initial 90-day orientation period.  Bilingual English/Spanish preferred, not required.  Must be able to work flexible schedule; primarily Monday through Friday with 2-3 later evenings per week; i.e. 10:00AM-7:00PM/11:00AM-8:00PM, with occasional weekend hours, as required by program needs.  Minimum of three years’ experience working with at-risk population.  Must possess and maintain a valid driver license, automobile insurance and submit annual Motor Vehicle Report.  Must pass criminal background check and drug screen.  Must be able to lift/carry up to forty (40) lbs. and ascend/descend stairs.  Knowledge of the dynamics of domestic/sexual violence and the impact on victims.  Knowledge of community and legal resources to assist survivors of domestic/ sexual violence and homelessness, as well as legislation applicable to the education of children.  Ability to effectively communicate with diverse populations.  Demonstrated ability to handle crisis situations and implement a plan of action with no supervision.  Must possess self-management skills by setting limits and boundaries as indicated by ability to set professional limit on role separate from clients.  Must possess interpersonal competencies by demonstrating the ability to understand the perspectives and feelings of others; and the ability to interpret non-verbal messages.  Demonstrated ability to facilitate support groups and adapt to change in a productive manner.

 

Salary – $25.64 hourly / $48,000 annual

RRH Advocate Non-Exempt Housing Services

Resident Advocate (2-FT, 1-PT)                    Non-Exempt                            Shelter Services

 

The Resident Advocate provides direct services to residents in a 100-bed emergency shelter setting for survivors of domestic violence, sexual assault and women and children experiencing homelessness. Provide direct services by conducting initial intake of residents, provide orientation to educate resident about emergency shelter guidelines, services available, make room assignment; supervise residents to ensure compliance with shelter guidelines and maintain overall safety while providing quality client services. Prepare documentation of services provided in compliance with grants using clear and concise narratives; and maintain statistical records for files as assigned; update daily house census and log report each shift to keep peers abreast of resident’s status. Provide assistance to Food Services staff by conducting daily meal counts on all residents attending meals. Oversee the residents during mealtime to ensure safety and cleanliness. Answer 24-hour hotline, LIVEchat and text to provide telephone assessments to include safety planning, crisis intervention, information and referrals. Update and assist with overseeing the HCDV shelter bed database. Ensure TBOTW account is updated and accurate bed availability is noted, daily. Conduct routine walk through of facility to monitor, and assist with the cleanliness of the shelter to help ensure resident safety; and compliance with shelter guidelines. Provide orientation to volunteers and new staff as designated. High School Diploma/GED; Bachelor’s degree is highly desired. Two years’ experience providing direct care in social services or residential setting with at-risk clientele. Bilingual highly desired, not required. Possess a valid driver’s license, automobile insurance; and submit Motor Vehicle Report. Must pass criminal background check and drug screening. Must be able to lift/carry (40) lbs., and ascend/descend stairs in emergency shelter setting.

Salary – $16.67 hourly / $31,200 annual

Resident Advocate (2-FT, 1-PT) Non-Exempt Shelter Services

RRH Advocate                                  Non-Exempt                                      Housing Services

 

The Advocate provides supportive services to include intensive case management to assist clients with the progression from homelessness to independent living. Provide intensive advocacy that focuses on increasing physical, emotional and financial safety.  Advocate will assist victims with accessing mainstream benefits, increasing financial security, childcare assistance, increasing physical safety by accessing legal remedies such as protective orders, and emotional security through the provision of counseling and trauma informed supportive services. Provide supportive services that will:  (a) assist clients to obtain/remain in permanent housing; (b) increase skills and/or income; (c) achieve greater self-determination enabling participants to gain the confidence to make the transition out of homelessness.  Provide casework services using one or more evidence based practices, such as trauma informed care to achieve these goals. Provide services in a culturally competent and inclusive manner to overcome cultural and language barriers, while abiding by HUD Equal Access Rule. Establish policies and practices that are in compliance with and do not restrict the exercise of rights provided under the educational subtitle of the McKinney-Vento Act and other laws relating to the provision of educational and related services to individuals and families experiencing homelessness. Collaborate with the staff person responsible for ensuring that children are enrolled in school and connected to the appropriate services within the community, including early childhood programs such as Head Start, Part C of the Individuals with Disabilities Education Act, and McKinney-Vento education services. Present Housing Program Orientation in individual and/or group settings to educate and inform clients of program availability, requirements and responsibilities.  Provide information and referrals to internal (agency-offered) and external community housing programs. Increase/maintain knowledge of current (HUD) Federal Regulations as they relate to available housing programs, as well as Rent Reasonableness per HUD regulations.  Market housing programs by attending community meetings, fairs and or presentations.  Stay current with eligibility criteria with other housing programs in the community. Inspect apartment to ensure Habitability Standards are met before client moves in. Provide crisis intervention services by staffing 24-hour hotline on an as-needed basis. Prepare timely documentation of all services provided to clients in compliance with grant objectives. Assist Resident Advocates with routine management of emergency shelter by receiving and documenting donations, maintaining cleanliness and order within emergency shelter.

 

Salary – $16.67 hourly / $31,200 annual

Shelter Advocate Non-Exempt Shelter Services/Shelter

Shelter Advocate                               Non-Exempt                               Shelter Services/Shelter

 

The Shelter Advocate provides legal advocacy, crisis intervention, on-call accompaniments, support groups and case management to survivors of domestic/sexual violence in 100-bed Emergency Shelter setting. Provide case management to clients in residential setting by conducting initial client intake, safety planning, and conducting case management meeting one to one with clients on regularly scheduled basis to develop and update goals, provide information and referrals regarding employment, healthcare, and other self-sufficiency related issues. Provide crisis intervention services by staffing 24-hour hotline on an as-needed basis. Advocate for residents by accompanying to legal proceedings as needed, providing legal referrals and providing educational information regarding legal system, assisting with documentation of services for referral to other social service agencies that lead to self-sufficiency. Prepare documentation of all services provided to residents in compliance with grant objectives in a timely manner.

Implement and monitor monthly calendar of culturally relevant life skill building, psycho-educational, and empowerment activities for adult residents utilizing staff and volunteers. Bachelor’s Degree in Social Sciences from an accredited college or university or a High School Diploma with a minimum of two years’ demonstrated casework experience in a related environment (victim services). Bilingual; English/Spanish, preferred, not required. Must rotate on-call responsibility a minimum of approximately 1-2 24-hour shifts per month to provide accompaniments to victims of FV/SA at local hospitals, police departments, schools, etc. Must have own reliable transportation and valid driver license. Must pass criminal history background check and drug screen. Must provide and maintain current auto liability insurance and annually update Motor Vehicle Report. Knowledge of the dynamics of sexual and domestic violence, laws related to sexual and domestic violence and an overview of legal system. Ability to establish rapport and work with at-risk populations. Excellent communication skills required (both verbal and written); and ability to work independently. Ability to ascend/descend stairs and lift/carry up to 40lbs.

 

Salary – $16.67 hourly / $31,200 annual

Mobile Advocate Non-Exempt Advocacy Services

Mobile Advocate                               Non-Exempt                                      Advocacy Services

 

The Mobile Advocate provides mobile support and advocacy to survivors of domestic and sexual violence connecting them with community resources to enable survivors to overcome barriers to safety and self-sufficiency.

Provides case-management services, conducting intake, safety planning, and conducting case management meeting to develop and update goals. Provide crisis intervention, resource/referral, and support to individuals seeking shelter, housing, legal advocacy, counseling, and other community resources. Provide accompaniment to legal proceedings as needed, providing legal referrals and providing education information regarding legal system, assisting with documentation of services for referral to other social service agencies that lead to self-sufficiency. Prepare documentation of all services provided in compliance with grant objectives in a timely manner. Collaborate and actively participate in community organizations to develop capacity-building opportunities for the agency. Accompany survivors as needed to appointments and/or court. Maintain up to date information about community resources.  Attend all agency meetings as required. Be available for on-call duty to provide direct services. Provide community education in collaboration with the Education and Prevention Dept. regarding mobile advocacy, onsite crisis intervention for outcries, and participate in fairs. Conduct weekly support groups in the community and or onsite to empower survivors. Provide sexual assault advocacy services according to the OVAG, OAG-SAPCS grant to include, but not limited to, case management, support and education groups, applying for benefits and/or entitlements, job-readiness programs, housing assessments, financial literacy, legal advocacy, assisting with CVC, ACP, VINE, protective orders, child support, accompaniments, safety planning, information & referral and coordinating with law enforcement. Participate in roll calls at service area police departments adjusting schedules accordingly. Provide support to victim liaisons at service area police departments.  Provide transportation and or linking to transportation as necessary to remove barriers for survivors who have no transportation. Bachelor’s Degree in Social Sciences from an accredited college or university or a High School Diploma with a minimum of two years’ demonstrated experience in a related environment.  Must be able to work flexible schedule, to be adjusted as necessary to meet program needs.  Provides accompaniments to victim/survivors of sexual/domestic assault at hospitals within the agency’s service area (southeast Harris County).   Must pass criminal background check and drug screen.  Must have own reliable transportation.  Must provide and maintain a valid driver’s license, current automobile insurance; and submit annual Motor Vehicle Report.  Must be able to climb stairs and lift/carry up to 40lbs.  Bilingual English/Spanish preferred, not required.  Good communication skills; both verbal and written.  Ability to quickly establish rapport and communicate effectively with diverse populations.  Ability to document in a clear and concise manner.

 

Salary – $16.67 hourly / $31,200 annual

 

The Bridge offers benefits to eligible employees (who work a minimum of 30 hours/week).

ALL EMPLOYEES MUST pass a criminal background check, driver’s license check and drug screening. ALL EMPLOYEES ARE REQUIRED to provide and maintain a valid driver’s license, proof of current auto liability insurance and annually update their driving record.

The Bridge Over Troubled Waters (The Bridge) believes that equal opportunity for all employees is important for the continuing success of our organization. In accordance with state and federal law, The Bridge will not discriminate against an employee or applicant for employment because of race, disability, color, creed, religion, sex, age, national origin, ancestry, citizenship, veteran status, or non-job related factors in hiring, promotion, demotion, training, benefits, transfers, layoffs, terminations, recommendations, rates of pay or other forms of compensation. Opportunity is provided to all employees based on qualifications and job requirements.

NOTE: It is the policy of The Bridge not to hire applicants who have received services from our agency within the previous 12 month period.

If you have been selected to have an interview, please click HERE to download the application, fill it out and bring it with you to the interview. 

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